Our Approach

“The permeation of digital in people's lives means a fundamental change in what they expect from your hospital.”

Online portals and websites have become key components in helping hospitals meet their clinical and business objectives. Different sites targeted to key constituents allow hospitals to present self-service tools and content that can improve customer satisfaction, promote key services and lower operating costs. Our approach helps ensure your Hospital develops more sustainable relationships with people – a vital key to outperforming your competition.

Fast & Effective Implementation and Design

Solutions Workshop

Our process revolves around our Solutions Requirements Workshop; a fast and effective way to bring key stakeholders together. We rely heavily on wireframes and paper prototypes to help clients visualize what they are getting before we begin costly development. Its a cost-effective approach that readily scales between both small and enterprise-level engagements.

Visual Design

We can work with your existing design team or agency, or create a new look and feel from scratch.

Usability & Information Architecture

How users interact with your services is every bit as important as the actual services you deliver. We take a systematic approach to defining the user experience for our software products. Our information architects and user interface specialists will work with you to develop a comprehensive set of functional specifications that may include:

Heuristic/usability reviews of existing applications
Logic flows and annotated wireframes
Interactive prototypes and user experience testing.
Visual design and branding requirements

Development & Implementation

Development & Implementation happen in a staged environment on MResult Healthcares servers. Clients review and provide input on in-progress work as defined by Milestones in the Project Plan.

When the completed framework has passed final QA testing, the site build is transferred to a staging environment for Client User Acceptance Testing and final tweaks. The final site build is transferred to the live environment.

Project Deliverables

Based on client's needs, implementation deliverables may include:

Customized Content Categorization and Taxonomies
Wireframes & paper prototypes documenting requirements for new and modified modules
Creative Brief and Design Treatments for new/updated visual design and branding
Content Development
Content Management System Setup and Configuration
Application Development and QA
Post Launch Training and Support
Hosting
Content Migration